Who’s a Bot? Who’s Not?

Joan Donovan and Jonas Kaiser discuss challenges with studying automated bots on social media for an article in The New York Times. The article also cites a study by Kaiser and his colleague Adrian Rauchfleisch.

“We found that the tool that is generally understood to be the ‘gold standard’ of the field is unreliable with its detection of bots, and it gets worse when tracking the bot classifications over time as well as for other languages,” Kaiser said.

Read more in The New York Times