Professor Jonathan Zittrain discusses the social media giant’s ‘long year’ with Facebook's head of global policy management Monika Bickert. Citing his sense of the “pessimism and near-despair that permeate our feelings about social media,” Zittrain opened the conversation by recalling a September 2017 discussion in which he and Bickert looked at the rise of white nationalism and the first indications of how social media manipulation had been at play in the 2016 elections. Since then, of course, more information about fake accounts and online attacks has come to light.