May 23 Meeting notes 2007: Difference between revisions
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Customer Managed Relationships (CMR) is a term in use. Although perhaps in practice it isn't actually in the VRM direction. It is sort of a perverse way to say the user is in charge, but they aren't really. | Customer Managed Relationships (CMR) is a term in use. Although perhaps in practice it isn't actually in the VRM direction. It is sort of a perverse way to say the user is in charge, but they aren't really. | ||
For now, there seems to be a consensus that VRM is good for now and we would have diminishing returns investing more time in renaming. So, onward VRM! | |||
==Status== | ==Status== | ||
Revision as of 12:49, 23 May 2007
Conference Call Notes
Drafted by Joe Andrieu, May 23, 2007
IRC
- vrm at chat.freenode.net
Prior Conference Calls
May 16, 2007
May 9, 2007
May 2, 2007
March 21, 2007
March 8, 2007
- meeting notes 2007 03 08
- no audio
February 21, 2007
- no meeting notes
- audio 2007 02 21
February 8, 2007
Attendees
- Joe Andrieu
- Dean Landsman
- Alan Mitchell
- Sean Bohan
- Doc Searls
- Drummond Reed
- Britt Blaser
Notes
Is VRM the right name?
Perhaps it is too much inside baseball.
Personal Information Management Services is a term that has been used for similar services/concepts in the UK. However, that opens it up to anything and everything.
I've used VRM as reciprocal of CRM and folks who get CRM get the lightbulb very quickly.
Apparently CRM didn't get as much traction in the UK, so it has a bit of a negative connotation.
The US seems to have a fixation on IP: copyrights and patents and trademarks. Whereas in EU and Canada, privacy is much more important.
VRM, right now, has taken a certain hold. To move forward, we know what we are trying to do, we are generally of a common mind. We should continue our work and not focus so much on the name. If we need to get a better term as a "public" brand, that will be a bridge to cross when we are ready for a public push.
Customer Managed Relationships (CMR) is a term in use. Although perhaps in practice it isn't actually in the VRM direction. It is sort of a perverse way to say the user is in charge, but they aren't really.
For now, there seems to be a consensus that VRM is good for now and we would have diminishing returns investing more time in renaming. So, onward VRM!
Status
| what | who | when | status |
| ---------- | ---------- | ---------- | ---------- |
| open id on wiki | david | no date | |
| static website development | doc, dean, joe, chris | no date | |
| group blog/RSS to wiki (venus) | doc | no date | up, but only one author |
| project VRM definition | doc | 1 week | still working on it |
| brainstorm Initiatives | all | ongoing | |
| Set up Jabber Host for conference calls | doc | no date | done as IRC |
Action Items
| what | who | when | status |