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Project VRM

VRM, or Vendor Relationship Management, is the reciprocal of CRM or Customer Relationship Management. It provides customers with tools for engaging with vendors in ways that work for both parties.

CRM systems until now have borne the full burden of relating with customers. VRM will provide customers with the means to bear some of that weight, and to help make markets work for both vendors and customers — in ways that don't require the former to "lock in" the latter.

More on the About Page.

Note: the shortest link to this page is http://projectvrm.org.

VRM Conference Call - Thursday February 8 at 10:30 AM Pacific / 1:30 PM Eastern

As discussed at the January 25th meeting in Redwood City, there will be a Project VRM Conference call on Thursday, February 8th at 10:30 AM Pacific / 1:30 PM Eastern.

Here are the conference call details:

Date: Thursday, February 8, 2007 Time: 10:30 PDT, 1:30 EST

Primary Dial-in Numbers: 1-712-432-3000 Note that the other number doesn't work.

Conference Bridge Access Code #: 170658

Please note: we are going to record the call for potential future use as a reference audio or podcast.

See you (well, hear you) then and there.

Resources

• ProjectVRM mailing list

• VRM and -related events

• VRM Initiatives

• VRM Process

• VRM scenarios

• VRM technology

• VRM coverage in blogs

• VRM discussion in podcasts

• Questions raised by VRM

• VRMcompanies — A list of VRM or VRMlike comnpanies

• Expressions of Relationships (notes from VRM meeting 2006-01-25)

• Random Notes from Jan 25th VRM Developers Meeting (stream of consciousness / ears and brain to fingertips and keyboard)

• Other related efforts

• VRM development efforts Moved to Initiative brainstorming... propose deletion

• VRM project ideas Moved to Initiative brainstorming and misc propose deletion

• VRM challenges and use cases Moved to Initiative brainstorming and misc propose deletion