Ubicomp Brainstorming
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Taxonomy
Best Practices
Technologies
1. MTurk-centric tech innovations
- Import badge concept from Amazon retail store; add filter option to highlight badged HITs
- Real Name
- Opt-in , linked to credit card of requester
- All HITs from that requester have Real Name badge
- Goals
- Badge increases accountability through attribution
- Filter increases difficulty for unbadged HITs to attract workers, incentivizing requesters to opt in.
- "Real Purpose" + filter (still foggy)
- Opt-in
- Separate "purpose" dialog box on HIT preview page with "Does this seem credible?" button
- HITs with a certain percentage of "yes" responses get "Real Purpose" badge
- Goal: Badge increases disclosure and decreases alienation from work; Filter encourages growth of disclosure norm.
- Real Name
- Import Review system for HITs from Amazon retail; add "highest rated" to sort-by drop-down
- Character limit to reviews
- Include "Was this helpful" or Urban Dictionary-esque "thumbs-up, thumbs-down" to evaluate the reviews
- Supplements Turkopticon's requester-based review plug-in, which can be circumvented by requesters having multiple accounts.
- Goal: Add interactivity and immediacy to current feedback mechanism
- Question: Does this overlap too much with/obviate need for Real Purpose?
- Add social features for sense of community
- MTurk Livechat
- Simple box in corner of MTurk interface
- See Gwap for example
- Requester profiles: Picture, location, business aims?
- Minimum wage?
- Challenges
- Can all these features be implemented as external plug-ins? If not, how could Amazon be convinced to add features to a purposefully light, streamlined, "non-human" platform?
- Social capabilities (counterintuitively) increase aggregate productivity by encouraging Turkers to 'hang out' on the site
- Review system gives MTurk more long-term legitimacy as a site that cares about its workers
- For the features that can be implemented as plug-ins, how to get a critical mass of people to install the plug-in? I.e. how to avoid Turkopticon's apparent sparkle-and-fade?
- Can all these features be implemented as external plug-ins? If not, how could Amazon be convinced to add features to a purposefully light, streamlined, "non-human" platform?
2. More general tech ideas
- Non-profit/philanthropic platform (Extraordinaries)
- Alternatively, add "volunteer/philanthropic" to filter option in MTurk. But how to get Amazon to do this when they have zero monetary incentive (no cut for unpaid tasks, right?)
- Reputation Portability
- OpenID for digital labor platforms, where user identities come with basic reputation information?
- Something involving microformats, to make reputations "machine-readable"?
- Challenge: how to convince digital labor platforms that interoperable log-ins, etc. won't hurt their market share
- To do: E-mail Chris Messina